AI-Powered Tools & Automation

Mainly Claude (Anthropic) and GPT-4 (OpenAI), depending on the task. Claude tends to win for long-context, reasoning, and tone work; GPT-4 for some classification and structured-output tasks. We also build with open-source models (Llama, Mistral) when data sovereignty matters. We pick the right tool per use case, not based on hype.

Yes. By default we use the API tier of these providers, which means your data is NOT used to train future models. We can also run on private deployments (Azure OpenAI, AWS Bedrock) for stricter compliance, or local open-source models for the most sensitive cases. We’ll discuss your data sensitivity in discovery.

All LLMs can. We mitigate it by: (1) grounding the AI in your real data (RAG over your docs/database), (2) keeping humans in the loop for high-stakes decisions, (3) building confidence thresholds where the AI hands off to a human if unsure, and (4) full logging so any wrong answer can be traced and tuned out.

2-6 weeks for most projects (£799-£5,000). Simple chatbots ship in 2-3 weeks. Multi-system workflow automations run 4-6 weeks. We assess ROI in discovery so we only build what genuinely pays back.

API costs from Anthropic/OpenAI are typically £20-£500/month depending on volume, usually a fraction of what you save. We give you a cost projection in discovery and build cost-tracking into the tool from day one. Costs are paid directly by you to the AI provider.

Yes, 100%. The Git repository, prompts, integration code, training data preprocessing. All yours. Bring in any other developer to extend it later, or fork it for new use cases.

Yes, that’s usually where the value comes from. We integrate with HubSpot, Salesforce, Slack, Microsoft 365, Google Workspace, Zendesk, Stripe, your custom database, and most other mainstream business software. If it has an API, we can connect it.

It means the AI does the boring, fast part (first response, draft, classification), but a human reviews/approves the high-stakes outputs. For support: AI answers easy questions, escalates hard ones. For content: AI drafts, human edits. This is how you get speed without giving up control.