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Get in Touch with Luxbranding
We’re here to assist with any questions, ideas, or project needs you may have! Please complete the form below with as much detail as possible, and our team will get back to you at the earliest opportunity. We’re committed to responding promptly and providing the guidance you need to bring your vision to life.
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Your Questions Answered
Have a question or need support? Reach out anytime, our team is ready to assist you with quick, clear answers.
Q. How do i start my project?
To place an order, simply choose the service package that fits your needs, then complete the checkout process. You’ll receive a confirmation email with the next steps and any additional details we may need from you.
Q. What happens after I place my order?
Once we receive your order, we’ll contact you to discuss your project and gather any necessary information. We’ll then begin the design process, keeping you updated on each phase until completion.
Q. How long will it take to complete my order?
Order completion times depend on the type of project. We typically deliver logo designs within a week and websites within 2-4 weeks. You’ll receive an estimated timeline once your order is confirmed.
Q. How many changes can I request?
We provide unlimited revisions during the design phase until completion to ensure the final product meets your expectations. You can request as many adjustments as needed to refine the design until you’re completely satisfied.
Q. What if I don’t know exactly what I want?
No problem! We’re here to guide you. We’ll start by discussing your ideas, inspirations, and brand goals, and we’ll provide suggestions to help clarify your vision. Through collaboration and feedback, we’ll work together to create a design that perfectly aligns with your brand.
Q. What if I need my order completed urgently?
We offer priority processing for an additional fee. Contact us to discuss your timeline needs, and we’ll do our best to accommodate your request.
Q. How do I pay for my order?
Orders placed through our website can be paid via bank transfer, credit/debit card. Full payment is required to confirm the order unless we’ve agreed on a payment plan for larger projects.
Q. What is your cancellation and refund policy?
Once a project begins, refunds are not available due to the time and resources involved. However, we prioritize customer satisfaction and offer unlimited revisions to ensure the final design meets your expectations.
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Take the Next Step with LuxBranding
Ready to elevate your brand? Request a quote today or start your project with us to experience the perfect branding solution. Our team is eager to bring your vision to life.
Start your project with us today and experience a seamless branding solution. Our passionate team is ready to bring your unique vision to life with care.
